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Last updated: August 14, 2025
Your Privacy is Our Priority
We are committed to protecting your personal information and being transparent about how we use it.
The following Privacy Policy regulations govern your access to and use of the HEO Systems website, including any content, functionality, and services offered on or through the Site. HEO Systems is committed to maintaining the privacy and security of its customers' personal and private information submitted to HEO Systems via heo-systems.net platforms. By visiting this Platform and communicating electronically with us, you consent to the processing and transfer of your personal information as set out in this Privacy Statement.
We process your personal data if you have consented to the processing activity. You may revoke your consent at any time. Doing so will bar us from further processing of your personal data but will not impact the lawfulness of processing based on your consent before withdrawal. Some features might only be available based on consent. Revoking access will result in account termination. Under the Privacy Act, you have the right to access, amend and request removal of your personal information. Upon receipt of written request and sufficient identification, we will process your request.
You can request deletion of your personal data by emailing info@heo-systems.net. Include sufficient information to verify your identity. Once verified as the account holder, we will begin the deletion process immediately. This will permanently remove all your personal information from our active systems. You will receive final email confirmation of deletion. Some information might be retained in backup systems as required by law but will not be used for commercial or operational purposes.
Personal Data:
We may collect your email address, first and last name, and usage data.
Usage Data:
Usage Data is collected automatically and includes IP address, browser type, browsing activity, time spent on pages, and unique device identifiers.
Mobile Device Data:
Includes device type, unique ID, IP address, operating system, and browser.
Third-Party Social Media Data:
May include your name, email address, activities, and contact list from associated accounts.
We use cookies and similar technologies to track activity and store information. These include:
You can configure your browser to refuse cookies, though some Service features may not function properly.
We use your information to personalize your experience, improve our website and customer service, process transactions, administer features, and send periodic emails. Your information helps us understand our users, improve content, and enhance functionality. We will not sell or transfer your information without consent, except for delivering requested products or services.
We may share your data with Service Providers, Affiliates, Business Partners, and other users (if you share publicly). We do not sell or transfer your personally identifiable information to outside parties, except trusted third parties who assist in our operations and agree to keep information confidential.
We retain your data only as long as necessary for the purposes in this policy. We may retain usage data longer for analysis. When there's no legitimate business need, we'll delete or anonymize your information. We typically won't keep personal information longer than 6 months after account termination unless required by law.
As a Dutch company, we adhere to EU data protection regulations including GDPR for international transfers. We may disclose data for business transactions, law enforcement, or legal requirements. We reserve the right to disclose information when required by law or to protect our rights.
We use secure networks and industry-standard encryption. Access is limited to authorized personnel. We implement various security measures for transactions and data access. While we use commercially acceptable protection means, no internet transmission is 100% secure. We'll notify you of any data breaches within 3-4 business days.
Our Service does not address anyone under 13. We do not knowingly collect personal data from children. Parents or guardians who believe their child has provided personal data should contact us immediately.
Our Service may contain links to external websites. We are not responsible for their privacy practices or content.
EU users have rights under GDPR including: access, update, or delete personal information; rectification; objection; restriction; data portability; and consent withdrawal. Contact info@heo-systems.net to exercise these rights.
Under CalOPPA, we agree that: Users can visit anonymously, our Privacy Policy link includes 'Privacy' and is easily found, and we honor do not track signals and don't allow third-party behavioral tracking.
We collect email addresses for information, order processing, and marketing. We agree to not use false addresses, identify marketing messages, include our physical address, monitor compliance, honor opt-outs quickly, and allow unsubscribe via email links.
We may update this Privacy Policy periodically. Changes will be posted here with notifications via email and/or Discord. The 'Last updated' date will be revised. You should review this policy regularly for changes.
For questions about this Privacy Policy, contact us at info@heo-systems.net. Note: HEO Systems is not responsible for your data exposure if our systems haven't been breached. Report privacy flaws to info@heo-systems.net.
HEO Systems, based in the Netherlands, is operated by Hamza el Osrouti.
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